Manage your business operations a lot easier with Harmony PSA, which is a hybrid professional services automation (PSA) system. What it does is help service providers who use cloud-based services of all sizes manage things service desk and project management and more. The software is a professional service that understands the revenue and costs associated with each and every action. Your business will run more smoothly with the help of Harmony PSA!
A CRM That’s Enterprise-Wide Data Maintenance Free
HarmonyPSA will own and hold all of your master data centrally. All you have to do is update it once and then it’s available for a wide variety of tasks. Plus, the great thing is all maintenance on it will automatically be managed by Harmony’s normal business process flows.
The Most Functionally Complete PSA Solution
What makes harmony different from other PSAs on the market is the fact that it’s not a modular system, but a cloud-based one, so all of its functions are available without restriction for one simple and affordable price. Harmony is also built with deep and unlimited configurability that you can easily manage yourself.
Harmony PSA helps your sales team in a number of ways. They’ll be able to run all sales campaigns right in Harmony. Thanks to its simple integrations, you can auto-create leads from a website, track their statistics and revenues from beginning to close. You’ll also be able to track opportunities with multiple quotes thanks to its fully integrated sales lifecycle management. Quoting is quick and easy thanks to the software’s quotes and orders functions.
You’ll be able to configure asset management with more than 60 different customer fields to choose from. And with the program’s advanced bi-direction integrations, you’ll be able to drive incident-based billing without fake time bookings. The service desk area interlinks with a variety of functions like assets, contracts and tired SLAs, allowing you to offer a la cart service models to fit your client’s needs.
The system allows you to track all expenses, invoices and payments, making accounting easier than ever. And HarmonyPSA is the only PSA tool that features WIP, which is an automated deferred revenue and prepayment contract accounting feature.